Privacy Policy

Read our Privacy Policy to understand your rights and responsibilities for a smooth travel experience.

1. Introduction

This Privacy Policy describes the policies and procedures of (“the Company,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of personal data when users (“you” or “your”) engage with our services, including our website and any related applications or offerings. This policy also details the privacy rights available to you and how data protection laws safeguard your personal information. We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Data”) as a cornerstone of our business.

This policy is designed to be fully compliant with, and to operate within the frameworks of, major data protection laws around the world. These include, but are not limited to, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Digital Personal Data Protection Act (DPDP Act), 2023, of India. By using our services, you consent to the terms outlined in this policy.

2. Definitions

To ensure clarity and transparency, the following terms are defined as they are used throughout this Privacy Policy :

Personal Data: Any information relating to an identified or identifiable natural person (Data Principal/Data Subject). This includes, but is not limited to, names, addresses, email addresses, phone numbers, IP addresses, and unique device identifiers.
Data Principal / Data Subject: The natural person to whom the Personal Data relates.
Data Fiduciary / Data Controller: The individual or entity that determines the purposes and means of processing Personal Data.
Data Processor: A person or entity who processes Personal Data on behalf of the Data Fiduciary.
Service: The products and services offered by our Company, including our website, applications, and any related functions.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Cookies: Small files containing a string of characters that are stored on your device when you visit a website. They are used to store user preferences and other information to optimize the user experience.
Affiliate: An entity that belongs to the same corporate group, including any subsidiaries, joint venture partners, or other entities under common control.

3. Information We Collect

We collect Personal Data to provide, maintain, and improve our services, and to ensure that we can communicate with you effectively. The data we collect falls into the following categories:

Information You Directly Provide: This includes any information you voluntarily submit to us when interacting with our Service. This type of data is collected when you create an account, make a purchase, fill out a contact form, subscribe to a newsletter, or provide user-generated content. This may include your name, email address, physical address, phone number, and payment information.
Information Collected Automatically (Usage Data): When you visit our website or use our Service, we may automatically collect certain information from your device, browser, and network. This data is used to analyze trends, administer the site, and track user movements. It can include your Internet Protocol (IP) address, browser type and version, device type, unique device identifiers, operating system, pages visited, and the date and time of your visit.
Information Collected from Third Parties: We may receive information about you from third-party services, such as analytics providers, social media platforms, or other businesses. This data may be used to enhance our understanding of our user base and to provide a more personalized experience.

The table below provides a clear overview of the data we collect, its source, and the specific purposes for its use, demonstrating our adherence to the principles of purpose limitation and data minimization.

Category of Data	Examples	Source of Collection	Purpose of Collection	Legal Basis (e.g., GDPR)
Contact Information	Name, email address, phone number	Direct (User Input)	Customer service, providing requested services, and marketing communications	Consent; Contractual Necessity
Account Information	Username, password	Direct (User Input)	Managing your account, authentication	Contractual Necessity
Financial Information	Credit card number, billing address	Direct (User Input)	Processing transactions and payments	Contractual Necessity; Legal Obligation
Usage Data	IP address, browser type, pages visited	Automated (Cookies, Logs)	Analyzing trends, improving Service functionality, and security	Legitimate Interests
Behavioral Data	Search terms, videos watched, ad interactions	Automated (Third-party services)	Personalizing user experience, targeted advertising	Consent; Legitimate Interests
Location Data	GPS, IP address	Automated (Device Sensors)	Providing location-based services	Consent; Legitimate Interests
Third-Party Data	Information from social media logins	Third-party services	Account authentication, personalization	Consent

4. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information.30 Tracking technologies such as beacons, tags, and scripts are used to collect and track information, and to analyze and improve our Service.

Cookies: Our Service may use Cookies or Browser Cookies, which are small files placed on your device. These cookies are used to optimize the user’s experience by storing visitors’ preferences and customizing web page content.
Web Beacons: Certain sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email for statistical purposes.

You have the ability to instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, please be aware that if you do not accept Cookies, you may not be able to use some parts of our Service.

5. How We Use Your Information

The Personal Data we collect is used for a variety of specific purposes that are clearly defined and aligned with our operational needs. We do not use Personal Data for any purpose not disclosed in this policy, as doing so would violate the principle of purpose limitation. The use of vague terms like “research purposes” is avoided in favor of precise, detailed explanations. The purpose for which we collect data is directly linked to how we use it, which is an increasingly important element of global data protection frameworks. This deliberate, purpose-driven approach to data handling is a fundamental component of our commitment to accountability and transparency, ensuring that data is never used in a way that would be unexpected or unfair to the user.

We may use your Personal Data for the following purposes:

To provide and Maintain Our Service, including monitoring the usage of our Service and providing customer support.
To Manage Your Account: For managing your registration as a user of the Service and providing you with a personalized experience.
For Marketing and Communications: To provide you with news, special offers, and general information about other goods, services, and events we offer, unless you have opted not to receive such information. This includes sending authentication codes via SMS and using communication data for marketing.
To Enhance and Personalize the User Experience: To analyze, improve, and develop our products, services, marketing, and overall user experience. We may use data to generate aggregate and statistical information to understand how our Service is used.
For Business Transfers: To evaluate or conduct a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, prevent fraud, and protect our rights and property.

6. Legal Basis for Processing

We process Personal Data only when we have a lawful basis for doing so, as required by laws such as the GDPR and the DPDP Act. The legal grounds for our processing activities include:

Consent: We may process your Personal Data with your free, specific, informed, and unambiguous consent, which is provided through a clear affirmative action. You have the right to withdraw your consent at any time with the same ease as it was given, and we will cease the related processing activities.
Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, such as providing you with the product or service you have requested.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights and freedoms.
Legitimate Uses (DPDP Act): For users in India, Personal Data may be processed for certain “legitimate uses” as specified by the DPDP Act, such as for employment purposes, compliance with legal obligations, or for responding to medical emergencies.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

7. How We Share and Disclose Your Information

We may share or disclose your Personal Data with certain third parties for the purposes outlined in this policy. We do not sell your Personal Data to third parties for monetary consideration. However, as defined by the CCPA, “sharing” may occur for purposes of cross-context behavioral advertising. You have specific rights regarding this practice as outlined in the “Your Data Privacy Rights” section.

With Service Providers: We may share your Personal Data with our trusted service providers to assist us in operating our Service, conducting business, or providing services to you. These third parties may monitor and analyze Service usage, process payments, or send communications on our behalf.
For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. In such an event, we will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
For Legal Compliance and Law Enforcement: We may be required to disclose your Personal Data in response to valid requests by public authorities, to comply with a legal obligation, to prevent or investigate possible wrongdoing in connection with the Service, or to protect our rights and property.

8. Data Security and Retention

We are committed to protecting the confidentiality, integrity, and availability of your Personal Data through a combination of technical, physical, and procedural safeguards. We take all reasonable precautions to protect your Personal Data from loss, unauthorized use, access, or disclosure. While we do not reveal the exact security measures to avoid providing a “blueprint for hackers,” our practices include data classification, encryption of sensitive information in transit and at rest, access controls, and regular vulnerability patching.

We retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely dispose of it in a manner that prevents unauthorized access.

9. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect or process Personal Data from anyone under the age of 13 without verifiable parental consent. If we become aware that we have collected Personal Data from a child under 13 without parental consent, we will take steps to remove that information from our servers.

For users in India, the DPDP Act introduces heightened protections for the data of children and persons with disabilities. The law prohibits the tracking, behavioral monitoring, and targeted advertising of children without government permission.

10. Your Data Privacy Rights

You have specific, legally protected rights regarding your Personal Data, and we are committed to providing you with the means to exercise these rights. We will respond to your requests within the legally required timeframe, typically within one month of receiving a request, with a possible extension for complex cases.

Right	GDPR (EU/EEA)	CCPA/CPRA (California)	DPDP Act (India)
Right to be Informed	Yes. Must be concise, transparent, and in plain language.5	Yes. A “notice at collection” must be provided.8	Yes. A clear notice must accompany the consent request.9
Right to Access / Know	Yes. Data subjects can request a copy of their Personal Data and details on its processing	Yes. Consumers can request disclosure of specific data collected, used, shared, or sold in the past 12 months.	Yes. Data Principals can request a summary of processed data and identities of those with whom it’s been shared.9
Right to Rectification / Correction	Yes. The right to have inaccurate or incomplete data collected	Yes. Consumers can request the correction of inaccurate Personal Data.	Yes. Data Principals can request correction of their Personal Data.
Right to Erasure / Deletion	Yes. The “Right to be Forgotten” allows for the deletion of data under certain conditions	Yes. Consumers can request the deletion of their Personal Data, with exceptions.	Yes. Data Principals can request the erasure of their Personal Data
Right to Object	Yes. Data subjects can object to processing based on legitimate interests or for direct marketing.15	N/A	N/A (Handled via “Right to Revoke Consent”).22
Right to Portability	Yes. The right to receive Personal Data in a structured, machine-readable format.	Yes. The right to request access to specific data in a portable format.	Yes. The right to a readily available and effective means of exercising this right.
Right to Opt-Out	N/A	Yes. The right to opt out of the sale or sharing of Personal Data.	N/A (Handled via “Right to Revoke Consent”).
Right to Revoke Consent	Yes. Users can withdraw consent at any time.	N/A	Yes. Data Principals can revoke consent at any time with the same ease as it was given.
Right to Nominate	N/A	N/A	Yes. The right to nominate an individual to exercise rights in the event of death or incapacity.
Right to Non-Discrimination	N/A	Yes. Businesses cannot discriminate against consumers who exercise their rights.	N/A

11. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our data processing practices or new legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We may also notify you via email or through a prominent notice on our Service.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your data privacy rights, you may contact us using the following details:

Company Name: Unseen India Trips Pvt. Ltd.
Address: 2nd Floor, Prerna Plaza, Fatehabad Road, Agra, Uttar Pradesh.
Email: info@unseenindiatrips.com
Phone: +91 7300674070, +91 7456053350

We will respond to your request within a reasonable timeframe.